PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from freefalldatasystems.com (the “Site”) or use FDS Logbook (freefalldatasystems.com/logbook).

Personal Information and Data We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

By their own nature, FDS Logbook and many Freefall Data Systems devices are designed to collect data pertaining to a jumper’s skydives, BASE jumps, and wind tunnel body flight training. In FDS Logbook, four pieces of personal data are collected as well: the user’s name, phone number, email, and highest license number. Whenever Freefall Data Systems collects data, whether for taking payment or for logging or any other purpose, that information is encrypted and transmitted to us in a secure fashion. Data can be collected through direct input into FDS Logbook by a user, or can be collected automatically by devices such as altimeters, where the data collected is then synced by a user to FDS Logbook via a mobile device. Freefall Data Systems LLC (henceforth FDS) believes strongly in a consumer’s rights to data protection and pledges to never sell or divulge any gathered data in FDS Logbook to a third party unless required by law. The data collected may, however, be used in an anonymous form (i.e. without using any information publically that would reveal a particular jumper’s identity) for the purposes of product development and improvement, analysis, advertisement and display. FDS requires access to data in its database in order to diagnose problems and determine potential improvements to logging devices as well. All data collected through FDS Logbook is stored in Google's Firestore database.

FDS Logbook has several social media features. Users can choose to opt out of this entirely, making the logbook effectively private, simply by not accepting any follower or instructor requests. There is no master list of all users that can be viewed online. However, to enable the possibility of networking, each user’s name can be found by entering another user’s first and last names in a search, which reveals the user’s profile image as well. A profile image and name should therefore necessarily be considered public and accessible by a third party. These are actually the only elements that are publicly viewable in FDS Logbook, and one is required to have a profile oneself in order to view others’ profiles as well. Those who choose to network by adding followers or instructors can choose to hide or show three of the four personal pieces of information mentioned above: their email addresses, phone numbers, and/or highest license number. This can be done under Preferences in one’s profile. Followers can view a user’s logbook but cannot edit them. Instructors can both view and edit a user’s logbook with the exception of their Profile, Preferences and Associates.

It is important to realize that in contrast to skydiving and tunnel training, BASE jumping is currently illegal in the majority of locations it is carried out. Logging BASE jumps can help one learn and keep track of one’s progress, but a logbook could also be used as evidence in a criminal proceeding. Freefall Data Systems LLC is against the general stigmatization of BASE jumping and many of the unreasonable laws designed to inhibit people from engaging in it. We will always stand up for the BASE community in this regard. In the case of a subpoena, however, FDS would be obliged to divulge any information legally required by the state or federal government. All logging is at the user’s own risk.

This website and in particular FDS Logbook contains links to other sites (e.g. YouTube, Facebook, Instagram, and Shopify). Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information in order to:
• Communicate with you;
• Screen our orders for potential risk or fraud; and
• Provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information in the ways described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time on this page in order to reflect—for example, changes to our practices or for other operational, legal or regulatory reasons. Users are responsible of informing themselves of such changes, as we have no way of informing every user (or potential user) of such changes.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us by e‑mail at sales@freefalldatasystems.com or by mail using the details provided below:

Freefall Data Systems LLC
[Re: Privacy Compliance Officer]
3710 Rucker Rd, Lompoc CA 93436, United States

(Updated September 14, 2023)